Gulf Centre forConsultancy & Quality
His Highness Sheikh Tamim bin Hamad Al Thani
Emir of the State of Qatar
Thursday 12 November 2026
Sharq Hotel, DohaWorld Quality Day
The conference looks at the future of customer service and AI applications, how service is measured and governed, and the quality of what AI produces.
The centre helps government bodies and private institutions apply international quality management systems (ISO), and provides management consultancy and training programmes.
More about the centre
010203040506Themes to be confirmed by the organisers
Organised annually by the centre under the patronage of HH Sheikh Tamim bin Hamad Al Thani, Emir of the State of Qatar, to spread the culture of quality.
Proposed by the centre to the Father Emir, HH Sheikh Hamad bin Khalifa Al Thani. Law No. 7 of 2003 establishing the award was issued as a result.
Proposed by the centre to the Secretary-General of the Gulf Cooperation Council. The Ministerial Committee for the GCC Standardization Organization (GSO) approved its establishment on Thursday 5 November 2023.
A platform the centre invented and built from the ground up.
See the platformConsultancy that prepares government bodies and private institutions to implement international quality systems.
Organisational structures, and financial and administrative regulations, for government bodies and private sector companies.
Delivered to government bodies, financial institutions and business owners.
See programmesOrganised annually by the centre under the patronage of HH Sheikh Tamim bin Hamad Al Thani, Emir of the State of Qatar, to spread the culture of quality.
Proposed by the centre to the Father Emir, HH Sheikh Hamad bin Khalifa Al Thani. Law No. 7 of 2003 establishing the award was issued as a result.
Proposed by the centre to the Secretary-General of the Gulf Cooperation Council. The Ministerial Committee for the GCC Standardization Organization (GSO) approved its establishment on Thursday 5 November 2023.
A platform the centre invented and built from the ground up.
See the platformConsultancy that prepares government bodies and private institutions to implement international quality systems.
Organisational structures, and financial and administrative regulations, for government bodies and private sector companies.
Delivered to government bodies, financial institutions and business owners.
See programmesGenerative AI for customer service quality, invented by the centre to gather and analyse customer feedback on government, public and private sector services.
Register to attendGathers and analyses customer feedback on service quality.
Produces satisfaction indicators for customers and service users.
Identifies where a service can be improved.
Backs decision-making with indicators and analytical dashboards.
Raises an early warning when the performance of any service drops.
The centre delivers consultancy and training to government bodies, financial institutions and private sector companies.
Consultancy that prepares government bodies and private institutions to implement international quality systems.
Organisational structures, and financial and administrative regulations, delivered to government bodies and private sector companies.
